Knowledge Hub

    Plain-English guides, real client scenarios and answers to the questions people ask us most.

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    Browse by Cover

    Life Insurance

    Cover that protects the people who depend on you.

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    Critical Illness Cover

    A lump sum if you're diagnosed with a covered serious illness.

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    Income Protection

    A regular income if illness or injury stops you working.

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    Business Protection

    Cover for owners, key people, shares and business borrowing.

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    Guides

    6 min read
    Beginner's Guide

    What Is Life Insurance? a plain-English Guide

    How it works, the main types of cover, and who actually needs it, without the jargon.

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    6 min read
    Calculator Guide

    How Much Life Insurance Do I Need?

    A practical framework for working out the right cover amount for your circumstances.

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    5 min read
    Comparison

    Term vs Whole of Life Insurance

    Two very different products that serve different purposes, here's how to choose.

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    6 min read
    Life Event

    Buying a Home? Mortgage Protection Explained

    What you actually need, level vs decreasing term, and whether to add critical illness.

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    5 min read
    Life Event

    Getting Married or Having a Child?

    The protection you and/or your family should be thinking about at major life events.

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    6 min read
    Life Event

    Starting a Business or Going Self-Employed?

    The protection gaps most people miss when they leave employment, and how to plug them.

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    7 min read
    Critical Illness

    What Critical Illness Cover Actually Pays Out For

    Critical illness cover explained, what conditions are included, what isn't, full vs additional payments, and how to compare policies properly.

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    8 min read
    Critical Illness

    DCIS and Critical Illness Cover

    How additional payments for DCIS and early-stage breast cancer work, what older policies may cover, and what to check if you've been diagnosed.

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    7 min read
    Business Protection

    Protecting Your Business If the Worst Happens

    Business protection explained, key person cover, shareholder protection, relevant life and loan protection. What every business owner should consider.

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    6 min read
    Medical History

    Life Insurance with a Pre-Existing Condition

    A medical history doesn't automatically mean a decline or high premiums. Here's how specialist underwriting works and how to get cover with a condition such as diabetes.

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    8 min read
    Mental Health

    Life Insurance and Mental Health: Can You Still Get Cover?

    What insurers look at for depression, anxiety and other mental health histories, and how a specialist helps.

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    5 min read
    Mental Health

    Can You Get Life Insurance with Anxiety?

    What insurers assess and what's genuinely possible, including after an online decline.

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    6 min read
    Previous Decline

    Been Declined for Life Insurance?

    Why declines happen, what they mean, and how a specialist adviser can help.

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    6 min read
    Self-Employed

    Income Protection for Self-Employed People

    How cover works when you have no employer sick pay and your income varies.

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    Client and Example Scenarios

    All case studies →
    Mental Health

    Details changed for confidentiality

    Declined Twice Online, Accepted at Standard Rates

    History of anxiety and antidepressants triggered automatic online declines.

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    Self-Employed

    Details changed for confidentiality

    No Sick Pay, No Safety Net, Until Now

    A sole trader with variable income assumed income protection wasn't available or affordable.

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    Business Protection

    Example scenario, not a real client

    What Would Happen to the Business If a Key Person Couldn't Work?

    A two-director limited company had no protection in place for either director. A serious illness would have left the business unable to operate.

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    Hazardous Occupations

    Details changed for confidentiality

    High-Risk Job, Still Got Full Cover

    A client working in a hazardous occupation had been told by a comparison site that cover wasn't available at standard rates.

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    High BMI

    Details changed for confidentiality

    Told Premiums Would Be Unaffordable, They Weren't

    A client with a high BMI had received quotes through a comparison site that felt prohibitively expensive.

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    Diabetes

    Details changed for confidentiality

    Type 2 Diabetes, Cover Secured with Clear Terms

    A client with Type 2 diabetes was unsure whether life insurance was available and worried about being declined if they applied.

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    Cancer History

    Details changed for confidentiality

    In Remission, and Now Fully Covered

    A client who had completed cancer treatment several years earlier assumed life insurance was no longer accessible to them.

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    Hazardous Occupations

    Details changed for confidentiality

    Extreme Sports as a Hobby, Cover Still Arranged

    A client who participated in a hazardous sport as a regular hobby had been quoted extremely high premiums or faced exclusions related to the activity.

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    Mental Health

    Details changed for confidentiality

    ADHD Diagnosis, Standard Rates Achieved

    A client with an ADHD diagnosis was concerned that it would significantly affect their ability to get life insurance or result in a mental health exclusion.

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    Questions People Ask Us

    Can I get life insurance if I've previously been declined?+

    Being declined by one insurer, particularly through an online comparison site, does not mean you are uninsurable. A specialist adviser can review your full picture and approach insurers who are more likely to offer cover.

    Will insurers contact my GP?+

    Sometimes, but not always. For larger amounts of cover or more complex medical histories, the insurer may request a GP report, always with your written consent.

    Can self-employed people get income protection?+

    Yes, and it's arguably more important for self-employed people, because there is no employer sick pay to fall back on. Variable income is not a barrier to getting cover.

    What happens when I make a claim?+

    You or your representatives contact the insurer, or us, and we'll help. We support clients through the claims process at no extra cost.

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    Can't Find What You're Looking For?

    Ask a question and we'll point you to the right guide, or talk it through with an adviser.

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